Arrows Out: Puzzle Escape
Privacy Policy – Arrows Out: Puzzle Escape
Welcome to Arrows Out: Puzzle Escape. We respect your privacy and believe in keeping our data practices clear, simple, and transparent.
Quick Summary:
- We do not collect personal information such as your real name, email address, physical address, or phone number.
- We do not sell, rent, or trade your personal data.
- Your puzzle levels, completed puzzles, gems, hints, and game settings are saved locally on your device.
- In-app purchases are handled securely by Google Play Billing; we never receive or store your credit card or payment info.
- We use trusted third-party services: Google AdMob (for ads), Google Analytics for Firebase and Remote Config (for gameplay telemetry and app performance), RevenueCat (for purchase validation), and OneSignal (for optional push notifications).
1. Information Stored Locally on Your Device
To provide a smooth puzzle experience, the game saves data locally on your device using local storage (AsyncStorage):
- Game Progress: Campaign levels (levels 1 to 500+ and infinite procedural generation), completed levels, and board snapshots for resuming puzzles.
- Virtual Items & Stats: Gem balances, hint inventories, and daily challenge streaks.
- Player Settings: Sound effects, haptics/vibration toggles, theme settings (light/dark mode), and language preferences.
This information remains on your device. If you clear app data or uninstall the game, your local progress will be removed.
2. In-App Purchases and Payment Information
The app offers optional digital purchases, such as Lifetime Pro / Ad-Free Access:
- Payment Processing: All transactions are processed solely and securely through Google Play In-App Billing (permission:
com.android.vending.BILLING). - No Financial Data Access: We do not collect, process, or store credit card numbers, bank account details, or billing addresses. All billing operations are handled directly under Google Play's Terms of Service.
- Purchase Management (RevenueCat): We use the RevenueCat SDK to manage digital entitlements and allow you to restore purchases across devices. RevenueCat processes anonymous purchase tokens, transaction timestamps, and anonymous customer identifiers.
3. Third-Party Services and Data Collected
To keep the game free, ensure stability, and manage features, the app integrates the following third-party services:
A. Google AdMob (Google Mobile Ads)
Serves banner, interstitial, rewarded video, native, and app-open ads.
- Data Processed: Google Advertising ID (AD_ID / GAID), general city/country-level location derived from IP address, ad performance and interaction metrics, and diagnostic logs.
- Privacy Policy: https://policies.google.com/privacy
B. Google Analytics for Firebase & Firebase Remote Config
Helps us understand gameplay progression, fix crashes, and configure dynamic game parameters remotely without requiring app updates.
- Data Processed: Anonymous instance identifiers, device model, operating system version, gameplay telemetry events (such as level start, level complete, hint used, game over, daily challenge complete), and non-personal user properties (such as level reached, theme mode, ad-free status).
- Privacy Policy: https://firebase.google.com/support/privacy
C. RevenueCat
Validates in-app purchases, unlocks ad-free features, and enables purchase restoration.
- Data Processed: Anonymous user identifiers, store product identifiers, purchase timestamps, and subscription/entitlement status.
- Privacy Policy: https://www.revenuecat.com/privacy
D. OneSignal (Optional Push Notifications)
Sends optional daily challenge reminders, streak notifications, and game update alerts if you grant notification permissions.
- Data Processed: Device push notification token, device type, operating system version, and notification interaction statistics.
- Privacy Policy: https://onesignal.com/privacy_policy
E. Expo & Google Fonts
Core application runtime and typography rendering.
- Privacy Policy: https://expo.dev/privacy • https://policies.google.com/privacy
4. Permissions Used by the App
5. Permissions and Data We DO NOT Access
The app strictly does not access or request:
- Precise GPS location data
- Device Camera or Photos/Media library
- Microphone or sound recording hardware
- Contact list or phone numbers
- SMS or phone call logs
- External storage or private files
6. Target Audience and Children's Privacy
Arrows Out: Puzzle Escape is intended for a general audience aged 13 and older (and 16 and older in the European Economic Area / UK).
We do not knowingly collect personal identifiable information from children under 13 (or under 16 where applicable). If we learn that personal data of a child has been collected inadvertently, we will take immediate steps to delete such data. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at divyeshgadhiya106@gmail.com.
7. Managing Your Privacy & Data Rights
You can manage your data and privacy choices through your device settings at any time:
- Reset or Delete Advertising ID: On Android, go to Settings → Google → Ads → Reset advertising ID or Delete advertising ID.
- Turn Off Personalized Ads: Adjust ad preferences within your Android or Google Account settings.
- Turn Off Notifications: Disable notifications at any time in Android Settings → Apps → Arrows Out → Notifications.
- Delete Local Game Data: Clear all local puzzle progress at any time via Android Settings → Apps → Arrows Out → Storage → Clear Data, or by uninstalling the application.
8. Security
We use reasonable security practices. All communications with third-party providers (Google AdMob, Firebase, RevenueCat, OneSignal) occur over encrypted HTTPS/TLS connections.
9. Changes to This Privacy Policy
We may periodically update this policy to reflect app features, SDK upgrades, or legal changes. When updated, the "Last Updated" date at the top will be refreshed.
10. Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us:
- Developer / Publisher: Divyesh Gadhiya
- Application: Arrows Out: Puzzle Escape
- Android Package Name: com.arrowsout.puzzleescape
- Email: divyeshgadhiya106@gmail.com
- Google Play Order History: https://play.google.com/store/account/orderhistory
We endeavor to acknowledge and respond to inquiries within 30 days.